Frequently Asked Questions
How do I change my nickname?
You can change your nickname in the game's profile section. Tap on your profile icon and select "Edit Nickname." Nicknames must be 3-32 characters and can include letters, numbers, and underscores.
Why isn't my score showing on the leaderboard?
Scores are uploaded automatically after each boss fight. If your score isn't appearing:
- Check your internet connection
- Try restarting the app
- Ensure you're running the latest version
If the issue persists, contact us with your user tag.
How do I perform the different gestures?
- Slash: Swipe up to attack
- Shield: Hold tap to block incoming attacks
- Dodge: Swipe left or right to evade
- Mirror: Diamond gesture to reflect flash attacks
- Double Fire: V gesture for 2x attack power
- Multi Fire: W gesture for 5x attack power
Can I play offline?
Yes! You can play all boss fights offline. However, your scores won't be uploaded to the leaderboard until you have an internet connection. Your progress is saved locally on your device.
How do I unlock new bosses?
Bosses are unlocked sequentially. Defeat the current boss to unlock the next one. There are 12 bosses in total, each with increasing difficulty.
My game crashes or freezes. What should I do?
Try these troubleshooting steps:
- Force close the app and reopen it
- Restart your device
- Make sure you have the latest version from the App Store
- Check that your device has enough free storage
If crashes continue, please contact us with your device model and iOS version.
How do I delete my account and data?
To delete your account and all associated data, send an email to hello@slashgrid.app with the subject "Account Deletion Request" and include your user tag or nickname. We will process your request within 7 days.
Is the game free?
Yes, Slash Grid is completely free to play with no in-app purchases or ads.
Report a Bug
Found something that doesn't work right? Help us fix it! When reporting a bug, please include:
- What you were doing when the bug occurred
- What you expected to happen
- What actually happened
- Your device model (e.g., iPhone 15 Pro)
- Your iOS version (e.g., iOS 17.2)
- Screenshots or screen recordings if possible
Send bug reports to hello@slashgrid.app with "Bug Report" in the subject line.
Feature Requests
Have an idea for a new feature or improvement? We'd love to hear it! Send your suggestions to hello@slashgrid.app with "Feature Request" in the subject line.
While we can't promise to implement every suggestion, we read and consider all feedback.